RK Ludo Privacy Policy

1. Information We Collect

To provide our gaming services, we collect various types of information. This includes:

• Personal Identification Information: Your name, email address, mobile number, and PAN card details for Know Your Customer (KYC) verification and TDS compliance.
• Financial Information: Payment details, bank account information, and transaction history for deposits and withdrawals.
• Technical & Device Information: Your IP address, device type, operating system, and unique device identifiers to ensure proper functioning of the app and to prevent fraud.
• Usage Data: Information about how you use our app, including your game history, scores, time spent, and interactions with other players.

2. How We Use Your Information

We use the collected information to:

• Provide and maintain the RK Ludo services.
• Process your transactions and manage your account.
• Conduct identity verification (KYC) to ensure fair play and prevent fraud.
• Comply with legal obligations, including tax deductions (TDS) and GST.
• Communicate with you regarding updates, promotions, and customer support.
• Improve our app's functionality and user experience.

3. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information with trusted partners and third parties only in the following cases:

• Service Providers: We may share data with third-party service providers who assist us in payment processing, data analysis, and technical support.
• Legal Compliance: We will disclose your information if required by law, such as to comply with court orders or to cooperate with government authorities.
• Tax Authorities: We share relevant information with tax authorities to comply with all applicable tax laws, including TDS.

4. Data Security

We employ industry-standard security measures to protect your personal data from unauthorized access, alteration, or disclosure. While we strive to protect your information, no method of transmission over the Internet is 100% secure.

5. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page. We encourage you to review this policy periodically.